FREE DELIVERY OVER 100 DHS

FREE RETURN SHIPPING

2 YEAR WARRANTY

FEATURED PRODUCTS

POWERED ON THE ROAD WITH US

Engineered to be Perfect

Wearable & ACCESSORIES

Built to Perform

Creative Innovation

value for Money

NEW ARRIVALS

smart watch

FAQ

Most frequent questions and answers

We promise to deliver your product(s) on time for your satisfaction. Our team delivers product(s) all over the UAE with specified delivery charges. (Exclusions specified)*

Our delivery takes place as per the table below

 

Dubai / Sharjah / Ajman

1 – 3 working days.

Rest of the Emirate

2 – 5 working days

Our return & exchange policy is subject to the following terms and conditions:

  1. All product/s should be accompanied by the original Sales Invoice for Return and Exchange.
  2. Incorrect/ Damaged / Defective Unit:
  • The product/s must be in unused and unopened condition, with the original packaging material, accessories, manuals, registration cards, free of cost (FOC)/bundled product/s and promotional vouchers.
  • Open products will be accepted if different from the description or picture displayed on the website.
  • Return request of the product must be initiated within seven (7) days of receipt of shipment.

Missing Items:

  • The amount of any lost item will be deducted from the refunded amount.
  1. Exchange of items:
  • In the event of any exchange, the difference amount will be adjusted
  1. Non-returnable products:
  • Kindly refer to the Non- Returnable Criteria section below
  1. Conditions apply for any exchange during promotions.

*Customer will be charged AED 100 for the conditions specified in the section “Change of Mind.”

You can make online payments using debit/credit card, GPay or COD

If you have created an account, you can track your order by going to your profile > track my order.

You can track your order by : https://hezire.com/track-my-order/

You need to keep your billing email ID and order ID to track your order