We promise to deliver your product(s) on time for your satisfaction. Our team delivers product(s) all over the UAE with specified delivery charges. (Exclusions specified)*
Our return & exchange policy is subject to the following terms and conditions:
All product/s should be accompanied by the original Sales Invoice for Return and Exchange.
Incorrect/ Damaged / Defective Unit:
The product/s must be in unused and unopened condition, with the original packaging material, accessories, manuals, registration cards, free of cost (FOC)/bundled product/s and promotional vouchers.
Open products will be accepted if different from the description or picture displayed on the website.
Return request of the product must be initiated within seven (7) days of receipt of shipment.
Missing Items:
The amount of any lost item will be deducted from the refunded amount.
Exchange of items:
In the event of any exchange, the difference amount will be adjusted
Non-returnable products:
Kindly refer to the Non- Returnable Criteria section below
Conditions apply for any exchange during promotions.
*Customer will be charged AED 100 for the conditions specified in the section “Change of Mind.”